Privacy Policy

Last updated: 1 January 2026. Compliant with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Connexiox Social Casino operates connexiox.com. We are the data controller for personal data collected through this site. As a social casino with no registration requirement and no financial transactions, the volume and sensitivity of data we collect is minimal. Our commitment is to handle all data transparently and securely.

2. Data We Collect

We collect only data necessary to operate effectively. This includes: Technical Data (IP address, browser type, OS, device type, collected via server logs); Usage Data (pages visited, time on page, games loaded, referral source, collected via analytics); and Cookie Data (session identifiers and preference cookies). We do not collect names, email addresses, or financial data unless voluntarily submitted.

3. Legal Basis for Processing

We process data under: Legitimate Interests for analytics used to improve the platform; Legal Obligation where we must retain technical records for compliance; and Consent for optional analytics cookies. You may withdraw consent at any time without penalty.

4. How We Use Your Data

Data is used exclusively to maintain technical platform performance; understand usage patterns; diagnose technical errors; ensure system security; and comply with legal obligations. We do not use data for marketing or advertising profiling without explicit consent.

5. Data Sharing and Third Parties

We do not sell, rent, or trade personal data. We share limited technical data only with trusted hosting and analytics providers under strict data processing agreements. We may disclose data where required by law or regulatory authority.

6. International Data Transfers

Where service providers are outside the UK or EEA, we ensure appropriate safeguards are in place including Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).

7. Data Retention

Server log data is retained for no more than 90 days. Anonymised aggregated analytics data may be retained indefinitely as it cannot identify individuals. Where specific retention is required by law, we comply accordingly.

8. Your Rights Under UK GDPR

You have the right to: access your data; rectify inaccuracies; request erasure; restrict processing; request data portability; object to processing based on legitimate interests; and not be subject to solely automated decisions. Contact us to exercise any right; we respond within one calendar month.

9. Data Security

We use HTTPS encryption site-wide, access controls on infrastructure, and regular security reviews to protect data. No digital system is impenetrable; we encourage caution when using any online service.

10. Cookies

We use strictly necessary and optional analytics cookies. You can manage preferences at any time. See our full Cookie Policy for detailed information on each cookie, its purpose, and duration.

11. Children's Privacy

Connexiox is strictly for adults aged 18+. We do not knowingly collect data from minors. If we discover we have done so inadvertently, we will delete it immediately. Parents who believe their child has provided data should contact us promptly.

12. Contact and Complaints

For data privacy questions or to exercise your rights, please contact us via the details on our website. If unsatisfied with our response, you may complain to the ICO at ico.org.uk or by calling 0303 123 1113.